Customer Service Beading advice, returns, exchanges and enquiries If you need help, you can get in touch and our team will get back to you as quickly as possible. Email us on firstname.lastname@example.org. Call us or leave a voicemail on +441206729881 Send us a Facebook message to live chat Refunds policy We will replace or refund any items that are damaged when you get them. We’ll cover shipping back to us as well. Start the process by contacting us as above.